FAQ

What is Your Shipping Time?

Our Standard Timeframe is: 
1. One business day to pull your order.
2. One to two business days for packing. 
3. One day for USPS pickup. 
4. Two to five days of transit via USPS from Ohio. 

Is there a Restocking Fee?

We will charge a standard restocking fee of $.40 per piece of Jewelry on return orders.

What is the Return Policy?

You will have 30 days after receiving your order to return any items. You will be charged a restocking fee for items that are returned.

What is the Benefit of having an Account?

If you have an account with us, you will have access to exclusive wholesale pricing only offered to account members. 

What are the Specifications of your Jewelry?

Our Jewelry is 316L Stainless Steel plated in Gold, Silver, or Rose Gold. All of our Jewelry pieces are hypoallergenic and medical grade because of this. 

See Product pages for more specific Specifications per jewelry type and piece.

How can I contact You?

You can contact us with our email address: team@modverajewelry.com or by phone: 800-614-1871.

If you live in Ohio, you can come to our Storefront at 8875 Whitney Drive, Lewis Center, OH 43035 and see us in person Monday-Friday 8am-4pm.